Privacy Policy

Last updated: July 2025

At Memo Casino, we take your privacy seriously. We’re committed to protecting your personal information and giving you full control over how it’s collected, stored, and used.

This Privacy Policy explains what data we collect, how we use it, and how you can manage your preferences.

What We Collect

When you use Memo Casino, we may collect the following information:

  • Account details: name, email, country, IP address
  • Payment data: crypto wallet addresses, transaction records (we do not store credit card details)
  • Device information: browser, OS, device type
  • Support interactions: chats, emails, support requests

We collect only what’s necessary to operate a secure and functional casino.

Why We Use Your Data

We use your data to:

  • Create and manage your user account
  • Process deposits and withdrawals
  • Detect and prevent fraud or abuse
  • Comply with AML (Anti-Money Laundering) and KYC obligations
  • Send you important updates or promotional offers (if you opt in)
  • Improve site performance and support

We never sell or rent your data to third parties.

Your Rights

As a player, you have the right to:

  • Access a copy of your personal data
  • Correct or delete your information
  • Restrict how we use your data
  • Opt out of marketing communications at any time
  • Request full deletion (subject to regulatory hold periods)

To exercise your rights, contact our support team:

📩 [email protected]

How We Protect Your Data

All data is encrypted both in transit and at rest using modern protocols. Access to your data is restricted to authorized personnel only and stored on secure, firewall-protected servers.

We regularly monitor and update our security infrastructure to stay ahead of threats.

Data Retention

We keep your personal data for as long as your account remains active or as required by law (e.g. financial reporting or fraud prevention).

Once this period expires, your data is securely deleted or anonymized.

Cookies

We use cookies to enhance user experience, remember preferences, and analyze traffic. For full details, see our Cookie Policy.