Payment Policy
At Memo Casino, we believe your money should move as fast as your wins. Our payment system is designed to be fast, secure, and easy — without hidden fees or confusing delays.
This Payment Policy explains how deposits, withdrawals, and account verification work on our platform.
Accepted Payment Methods
We currently support:
- Cryptocurrencies (Bitcoin, Ethereum, USDT, Litecoin, and others)
- E-wallets (when available per region)
- Other digital solutions depending on your location
Available methods may vary depending on your jurisdiction and currency.
Deposits
- Minimum deposit: $10 or equivalent
- Processing time: Instant (blockchain confirmations may apply)
- We do not charge deposit fees
- Your deposit method must be registered to you — third-party transfers are not allowed
Withdrawals
- Minimum withdrawal: $20
- Withdrawals are usually processed within 30 minutes for verified accounts
- Crypto withdrawals may vary depending on blockchain congestion
- You must withdraw to the same wallet or method used for deposit (where possible)
We reserve the right to request identity verification (KYC) before completing a withdrawal, especially in cases of large amounts or suspicious activity.
Verification (KYC)
To comply with Anti-Money Laundering (AML) policies, we may request:
- A valid government-issued ID
- Proof of address (dated within 90 days)
- Proof of ownership of your wallet or payment account
We only ask for verification when necessary — your privacy matters.
Fraud & Abuse Protection
To ensure fair play, we monitor all transactions for:
- Bonus abuse
- Bot or automated behavior
- Identity mismatch
- Rapid deposit/withdrawal patterns
Any suspicious activity may result in a temporary hold or investigation.
Currency & Exchange
All accounts are held in USD (or equivalent), and crypto values are calculated based on real-time market rates. You are responsible for any conversion or blockchain fees from your provider.
Customer Support
If you have a problem with a payment — whether it’s a delay, technical issue, or question — we’re here 24/7.